Contact Us

If you are interested in contributing, please do not hesitate! Every contribution is precious, the one game you have, might just be the one not preserved. For more in depth information about what we do, please see About Us, Professional Services and consult the Knowledge Base.

To contact us you will need to use our ticketing system as we do not provide contact email addresses from this site. This system helps us be more responsive to incoming queries since it is much more assessable than email, allows us to respond to queries as a team, as well completely negating the growing spam problem (the amount of spam we get has increased dramatically in recent years, in the year 2006 we were getting around 100 to 200 (or more) junk emails a day).

Although we will not be providing email addresses for direct communication, we hope that we will be able to support email submission through the ticketing system in a future version.

If you are having trouble using the ticket system for some reason, please tell us what you did, and what happened, including any output. We will then try to fix the problem as soon as possible.

In case you want to send a letter instead, please refer to our contact address.

Important: If you submit a message, and do not get an email confirmation after a few minutes, it probably means you typed your email incorrectly. Please submit your message again, because we will not see your message until you activate it.

Please do not send requests asking if we accept files in ADF, FDI or similar formats, as we do not. Please see Here for further details.